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JMR language services

Who are we?

My name is Janine Roberts and I am a freelance translator working from Swedish, French, German and Spanish into English trading under the name of JMR Language Services. I use the services of Sandy Morrison who assists me in this work. I also occasionally perform some training and tuition work. We are based in the UK and are subject to the requirements of the new General Data Protection Regulation which came into force on 25 May 2018. You can contact us via the details provided on this website.

Why do we process personal data?

We collect store and use personal data for the following purposes:

The personal data we collect may include your name, postal address, email address, telephone/mobile number and VAT number. It may also include banking details, personal information on CVs or information in documents sent for the express purpose of translation, editing or revision. All data is processed on password-protected computers and is not accessible by third parties.

We do not use your personal data for marketing purposes and we do not disclose it to unauthorised third parties.

Legal grounds

The legal grounds for processing your data are to perform the translation, editing or revision services you request or to take the necessary steps in the course of fulfilling that request in performance of the contract.

Who else may have access to your personal data?

For administrative and financial purposes, other parties may also have access to your personal data. These include the providers of our backup services, email and website hosting services and accountants. All these parties are compliant with the EU General Data Protection Regulation or with the EU-US Privacy Shield framework.

How long do we keep your personal data?

We keep your personal data for a maximum of 10 years unless you ask us to delete or remove it sooner. If you ask us to delete translations or other edited or revised documents and/or the original documents you supplied before the 10-year period has expired, we cannot be held responsible for queries or claims relating to their content, as we will be unable  to verify the accuracy of your claims.

Do you have the right to access your data?

You may contact us at any time to request a copy of our personal data, or to ask us to remove the information we hold. We will respond to your request within one month of receipt.

Your right to lodge a complaint

If you have any concerns about how we process your personal data, please contact us. You also have the right to lodge a complaint with the supervisory authority (in the UK the Information Commissioner's Office or ICO) or corresponding authority in the country where you live.

Cookies

No cookies are used on this website.

This privacy notice was published in May 2018. We will review and update it as and when necessary.

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